Established in 2015, ProjectClean Facility Services is a family owned and operated business servicing all over Massachusetts . Seeking excellence and 100% customer satisfaction. Our top notch reputation originates from our commitment to always going the extra mile to ensure that not even the smallest details are missed. With this pride in our work and our Good Name, our professional staff is committed to helping customers understand how to solve any problem.
We strongly believe that living and demonstrating our Core Values on a daily basis will further our mission to deliver janitorial services and develop long-term business relationships with our customers and employees.
We are proud of the cleaning industry and the services we offer. We take active measures to instill the same pride in all of our employees, from top line management to front line janitors.
Maintaining a positive attitude, through good days and challenging days, is critical to developing a cohesive team that is willing to go the extra mile for our company and customers.
We will set the standard for individual respect by demonstrating respect to every single person under all circumstances. We expect our employees to respect our customers’ property and personal belongings.
We understand the high amount of trust our customers place in us to be stewards of their facility. We expect our employees to show uprightness in character and action and be truthful of their time and conduct.
We are committed to exceeding our customers’ and employees’ expectations when responding to their communications by cutting expected response time in half.
Our Mission is to provide comprehensive janitorial services to commercial facilities while maintaining a fair pricing structure and developing long-term business relationships.
Our goal is to make sure every one of our clients is absolutely satisfied with our services. Ours experts are committed to providing thorough commercial cleaning services for our valued customers. In order to accomplish this goal, we adhere to strict standards that remain consistent across the board. Learn more about the steps we take to ensure that our clients are satisfied with ours services.
Here are some of the reasons why your satisfaction is guaranteed:
- We have a detail-clean rotation system. The purpose of our exclusive system is to ensure a thorough clean on every visit. We will address your specific cleaning requirements with a daily, weekly, monthly, quarterly and annual cleaning schedule within your budget.
- Our employees are professionally trained. They go through a custom ongoing training program provided by our Facility Service Managers. This training course is designed to educate crews with the professional janitorial techniques, proper chemical use, operating equipment and safety. The training doesn't end there, we also teach customer service, workplace etiquette, proper attire and emergency/security procedures.
- You will have constant contact with your Facility Service Manager; giving you 24/7 communication with them for anything you need for your facility. We always make scheduled periodic calls to customers to determine the level of satisfaction of services being provided.
- Our managers inspect work for added quality assurance; our friendly and attentive facility service managers routinely visit our customer's locations to complete a visual on site inspection. At this time performance is discussed as well as suggestions made to better improve the building's quality.
- Our cleaners' work is continually inspected to make sure it meets our standards.
Your business really matters to us. For this reason we will devote every resource we have make sure that you are totally satisfied.
Enhance the professional appearance of your business by maintaining your facility with ProjectClean Facility Services. For more information on our customized commercial cleaning services, call us at 508.926.8996 and we will be happy to answer all of your questions. You can rely on us, because we've proven our commitment to our clients.
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